Prudential Regulation Authority Rulebook

21.1

A firm may discharge all its information-providing obligations in this Part:

1. (1) to depositors who use internet banking facilities, by way of electronic communications;
2. (2) to depositors who receive only paper statements, in writing in paper form; and
3. (3) to depositors who neither receive paper statements nor use internet banking, in a way that brings it to the attention of the depositor,

but it must provide the information on paper if so requested by the depositor.

[Note: Art. 16(8) of the DGSD]